Shopping guide
*Please read before ordering
- Please read and understand informations before ordering.
- Please check your email address and street address again before finishing your order.
- Pleaes make sure that you can recieve emails from risenbite@gmail.com by setting your email filters.
- Our products are "build-to-order manufacturing".Cancellation after shipping will cause a great deal of inconvenience to other customers and will cause damage to us, so in principle we will refuse it firmly.
Business days and Regular holidays
- Business days : Monday to Friday (Weekday)
- Business hours : 9:00am to 6:00pm
- Regular holidays : Saturday, Sunday, Holidays.
Payment method
Credit card, Paypal, Apple pay, Google pay, Shop pay, Cash on Delivery (Japan only), Bank deposit (Japan only), Convenience store payment (Japan only)
- Cash on Delivery fee is 468Yen。
- The fees of Bank deposit is responsibility of customers.
Returns and Exchanges
Please request the return or exchange of the product within 7 days from the date of arrival of the product.
Shipping method and Shipping fee
- Nonstandard-size mail : 140Yen. Arrives in 1 to 3 days.
*date and time cannot be specified. And tracking service and damage guarantee can be used only with Cash on Delivery.
Time to ship
- Basically your order will be shipped about in 1 to 3 business days.
- Your order will be shipped after confirmation of your payment if you choose Bank deposit or Postal transfer.
*Shipping might delay when orders are too many. Please note it.