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*Please read before ordering
- Please read and understand informations before ordering.
- Please check your email address and street address again before finishing your order.
- Pleaes make sure that you can recieve emails from risenbite@gmail.com by setting your email filters.
- Our products are "Build-to-Order manufacturing". Cancelling aftrer shippingCancellation after shipping will cause a great deal of inconvenience to other customers and will cause damage to us, so in principle we will refuse it firmly.
Business days and regular holidays
- Business days : Monday to Friday (Weekday)
- Business ours：am9:00～pm6:00 (Japan time)
- Regular holidays : Saturday, Sunday, Holidays.
Payment method
Credit card, Paypal, Shop pay, Apple pay, Google pay, Cash on Delivery(Japan only), Bank deposit(Japan only), Postal transfer(Japan only)
- Cash on Delivery fee is 468Yen
- The fees of Bank deposit and Postal transfer is the responsibility of the customer.
Returns and exchanges
Please request the return or exchange of the product within 7 days from the date of arrival of the product.
Shipping method and Shipping fee
- Nonstandard-size mail (Japan only)：140Yen. arrives about in 1 to 3days.
*Date and time cannot be specified. And tracking number and damage guarantee can be used only within Cash on delivery.
Time to ship
- In 1 to 3 business days.
- In 1 to 3 business days After confirmation of your payment If you pay with Bank deposit and Postal transfer.
*Shipping might delays when orders are too many.